Terms of service

DISCLAIMER 

BASLIQ cannot guarantee that all the products shown are available at the time you place your order. In the unlikely event the product you order is no longer available you will be contacted by e-mail PROMPTLY after your order has been received. Due to the colour settings of your computer, the colours of the products shown in the pictures in the Basliq  store can differ from their actual colours. Basliq cannot be held responsible for any such discrepancy, although such an instance is unlikely. 

 
PRICE CHANGES 

Basliq store reserves the right to change prices of the products sold. The prices of the products will, during the time of placing an order, be valid throughout that order.
 

 
PAYMENT 

The Basliq store accepts payment by VISA / MasterCard / American Express / Euro Card. The full payment is charged when the order is placed. Credit card payment is made with our partner STRIPE. Buy now Pay later is available via Klarna at checkout. All transactions are encrypted and 100% secure.

 
SHIPPING CHARGES 

Shipping charges will be added to your order. Please view the Basliq shipping rates for information on your specific shipping charge.
 

 
UNCOLLECTED PACKAGES 

Basliq will, not pay shipping costs for uncollected packages. 

 
CONTACT INFORMATION TO CUSTOMER SERVICE 

If you have any questions please contact the customer service at INFO@BASLIQ.COM

 
FEEDBACK AND COMPLAINTS POLICY 

We warmly welcome any comments about our service, so that we can improve what we your experience. We aim to deal with any problems quickly and fairly. If you have reason to complain about our service, please email our Customer Services Team stating clearly that you are making a complaint, with that as the heading of your email. . Our aim is to respond to your complaint within 2 working days, either resolving the complaint, or with a timescale for resolution